● Straight answers · no fine print
Questions,
answered.
What is built, what is not, what stays private, and what it costs. If something here still worries you, that's a good instinct — read on.
How it works
01 — 04What actually happens after I report a lost or stolen item?
You post a short notice — what it is, where it was last seen, and any private identifiers like a serial or microchip number. From that moment two things are true: your notice is public and searchable, pinned to a coarse area rather than an address, and anyone who finds the item can message you privately through FoundWall without either of you exposing a phone number or an email.
The private identifiers are stored, never published. They are what lets you prove the item is yours later. You stay in control of the notice and can mark it recovered — or take it down — at any time.
Is it free to post a notice?
YESPosting to the registry is free, and there is no paid tier in the product today. Reporting a lost bike, pet, mower or drone costs nothing, searching costs nothing, and messaging a reporter costs nothing. A registry only works if everyone can use it, so the front door stays open.
Which items can I list?
Anything with an identity you can describe — a serial, a chip, a distinctive mark, a face. Today that's mostly bikes, pets, robot mowers and drones, because those have clear identifiers and an active resale market. If your item has a number stamped on it somewhere, it's a good fit.
Do I have to live in a big city for this to be useful?
The board is only as useful as the number of people who think to search it, so a downtown notice is seen by more eyes than a rural one on day one. That is honest rather than encouraging: FoundWall is new, and coverage grows block by block as more people register. Posting costs you two minutes either way, and a notice nobody reads today is still the record you produce when someone asks you to prove the item is yours.
Privacy & safety
05 — 09Do you sell my data?
NOWe don't sell, rent, or trade your personal information. Your contact details, your location and your item list stay inside FoundWall. There's no ad broker in the loop and there are no advertising or analytics trackers in the product.
How precise is the location you show?
Deliberately coarse. Your last-seen point is rounded to an area of at least 1.5 km before anyone else sees it, and the map shows that soft circle. An exact GPS coordinate and your home address are never published. It's enough for a neighbour to think "I've seen that around here," and far too broad to lead a stranger to your door.
Who can see my serial or microchip number?
Only you. Private identifiers are stored so you can prove the item is yours, and they're never shown on the public notice. You can optionally publish the last few characters as a fragment; the full number stays hidden either way. That way a thief can't scrub the one detail that settles an argument, and a finder can ask you to name it as a check.
Will a stranger get my phone number or email?
No. Contact stays inside FoundWall. A finder messages the notice, and you decide whether to reply and when to share more. Your real contact details stay hidden unless you choose to hand them over.
Should I go confront a seller myself?
NOPlease don't. Believing you have found your item doesn't make a meetup safe. Recovering property can turn tense fast, and it's not worth your safety. Take what you have — the notice, the dates, the photos, the identifier you kept private — to the police, and let them arrange the recovery. FoundWall never contacts a seller on your behalf.
Our standing promise
A match is a maybe. We show you why — and we never accuse anyone.
The evidence is yours to take to police. FoundWall points; people and the law decide.
The resale watch
10 — 13Do you watch the resale boards today?
NONot yet, and we'd rather say so plainly. Nothing on FoundWall scans Kijiji, Facebook Marketplace, Craigslist or any other marketplace at the moment. Watching the resale boards for you is the next thing we're building.
Where you see a watch panel or a match alert on this site, it is a labelled design preview of what we are building.
Would monitoring the resale boards even be legal?
Reading public listings is legal — the same ads anyone can open — and that is the whole of what we do: no hacking, no fake buyer accounts, no data behind a login. Each board still needs its own recorded basis for access: terms of use, rate limits, what may be retained and shown. Getting that right board by board is the work in front of us, and none goes on until it clears.
What would a match look like when it does ship?
A possibility you weigh yourself. An alert reads "this looks like yours, here's why," listing the signals that fired — frame shape, colour, model, a matching serial where one is readable — with a confidence score attached. A lot of charcoal gravel bikes look alike, so a weak resemblance is flagged softly. We'd rather show you an honest maybe than pretend to a certainty we don't have.
Will there be a police-ready summary?
A one-click downloadable summary is coming. Today the notice itself does the job: the case ID, the coarse area, the reported date, your photos and the identifiers you kept private, all on one page you can read out or show to an officer. Nothing is ever sent to police on your behalf.
Accounts & cost
14 — 16Is there anything I have to pay for?
No. There is no paid feature, no subscription and no billing in FoundWall today — there is simply nothing to pay for. If a paid option is ever introduced, posting, searching and messaging stay free, and the terms of anything paid will be published before it is charged for.
Do I need an account just to search?
No. Anyone can search the public board to see whether a found item has already been reported, or to check before buying something secondhand. You only make an account when you want to post a notice or reply to one, so an item can be tied back to you.
Is this available across Canada, in English and French?
Canada-first and nationwide: the board and search work anywhere in the country. The interface is English only right now, and a French version is coming.
Still holding out hope? Put it on the wall.
Post the notice for free. Nothing here costs anything today.